How do I manage my subscription?

Find out how to upgrade, downgrade, or cancel your Hyperfy subscription, and update your payment details.

Most aspects of managing your Hyperfy subscription – such as updating your payment method, viewing invoices, changing billing details, or cancelling your plan – are handled through a secure, dedicated billing portal provided by our payment partner, Stripe.

To access your subscription management portal:

  1. Log in to your Hyperfy account.
  1. Navigate to "Settings" in the left-hand menu.
  1. Click on the "Subscription" subsection.
  1. Click the "Manage Subscription" button.
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This button will redirect you to your personalized Stripe billing portal. Within this portal, you can:

  • View your current plan details.
  • Update or add payment methods.
  • View and download past invoices.
  • Update your billing contact information.
  • Cancel your subscription.
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For detailed step-by-step instructions on specific actions like cancelling, finding invoices, or managing payment methods, please refer to the other questions within this "Billing & Subscription" section or in the β€œFeatures” section.

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