How do I cancel my subscription?

You can cancel your Hyperfy subscription at any time through the secure Stripe billing portal. Here's how:

1. Access the Billing Portal:

• Log in to your Hyperfy account.

• Navigate to "Settings" in the left-hand menu.

• Click on the "Subscription" subsection.

• Click the "Manage Subscription" button. This will open your personalized Stripe billing portal in a new tab.

2. Locate Cancellation Option:

• Within the Stripe portal, look for an option explicitly labeled "Cancel plan" or similar phrasing indicating subscription cancellation. It's usually located near your current plan details.

3. Confirm Cancellation:

• Click the "Cancel plan" option.

• Stripe may ask you to confirm your decision or provide a reason for cancelling. Follow the on-screen prompts to complete the cancellation process.

What Happens After Cancellation:

• Continued Access (Temporary): Once you confirm the cancellation via Stripe, your subscription will typically remain active, and you'll retain full access to Hyperfy features until the end of your current paid billing period.

• No Further Charges: You will not be charged for subsequent billing cycles after cancelling.

After Billing Period Ends:

• If you attempt to log back into your Hyperfy account (regardless of how much time has passed), you will be automatically redirected to the "Settings" -> "Subscription" page within the Hyperfy admin panel.

• On this page, you will find an option or link to renew your subscription through Stripe.

• You will not be able to access or use the main features of the Hyperfy admin panel (like creating agents, managing customers, etc.) until you successfully renew your subscription.